Returns & Exchanges
At CONDITION, we stand by our high-performance gear; if your equipment doesn't meet your training standards, you can return it within 30 days of delivery for a full refund or exchange. All items must be in original, unworn condition with tags attached to ensure a seamless processing experience.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Gear
Securely place the items in their original packaging, ensuring all labels and protective liners are intact to prevent damage during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand over your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.