Frequently Asked Questions
Everything you need to know about your performance gear and orders.
How do I know which size is right for my training style?
Each product page features a detailed 'Size & Fit' guide. We recommend measuring yourself and comparing it to our charts, as high-performance compression gear often fits tighter than standard lifestyle apparel.
What is the typical shipping timeframe for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited options at checkout if you need your gear ready for a specific event or competition.
Do you offer a warranty on high-intensity equipment?
Yes, all CONDITION hardware and equipment come with a 1-year limited warranty against manufacturing defects to ensure your training remains uninterrupted.
Can I return apparel if it has been worn during a workout?
To maintain hygiene standards, we only accept returns on items that are in original, unworn condition with tags attached. We recommend trying on apparel indoors before your first session.
How should I care for my technical fabrics to ensure longevity?
To preserve moisture-wicking properties, wash your gear in cold water with similar colors and avoid fabric softeners. We recommend air drying to maintain the elasticity of the fibers.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay for larger equipment purchases.